A new Pew Research Center survey reveals that 34% of American adults have used ChatGPT, OpenAI’s generative AI tool—but 1 in 5 have never even heard of it. The findings highlight stark divides by age, education, and workplace adoption.
Key Stats: Who’s Using ChatGPT?
- By Age:
- 58% of adults under 30.
- 41% aged 30–49.
- 25% aged 50–64.
- 10% aged 65+.
- By Education:
- ~50% of college/postgrad holders.
- 33% with some college.
- 18% with high school diploma or less.
How Are People Using It?
Among users:
- 28% for work tasks.
- 26% to learn something new.
- 22% for entertainment.
Growth & Competition
Since its late 2022 launch, ChatGPT’s user base has nearly doubled (from Pew’s July 2023 survey). But it’s not alone—Google Gemini and Meta’s Llama are also gaining traction.
The Skeptics: Who’s Still Unaware?
- 20% of adults haven’t heard of ChatGPT.
- Highest among:
- 33% of those 65+.
- 34% with high school education or less.
Workplace Tensions
Despite adoption, many employees fear judgment for using AI at work, and others worry about job impacts—a trend echoed in other studies.
